Frequently Asked Questions

  • Is it possible to customize a design found on Spoonflower?

    Yes! To customize a design, fill out my request form. I can adjust color, scale, and rotation. More time-consuming requests are subject to a fee.

  • Do you sell your patterns?

    Yes, I license designs to small businesses that print in the USA. To discuss your printing needs, fill out my licensing form.

  • Where can I get help with a Spoonflower order?

    Contact Spoonflower at help@spoonflower.com to check the status of an order, change an existing order, start a return, get help with a refund, or ask about anything involving fulfillment.

  • Can I create and sell products using your fabrics?

    Yes! If you purchase any of my fabric prints through authorized retailers, it’s fine to use these fabrics in your own sellable products. Many of my customers develop their own apparel, accessories, and home decor with my textiles. Please give credit by tagging me: #crystalwdesign

  • Can I create and sell digital downloads and printables using your design files?

    No, I do not currently license my designs for digital download products.

  • Can I buy a design file for personal use?

    Yes, you can buy a design for personal use, and I can help you get the type of product you need. To get started, fill out my customized design request form.

  • Can I get an Illustrator vector or layered Photoshop file?

    Layered files are not available for licensing. I can offer a file type that allows colors to be tweaked, which includes an ‘indexed format’ in Photoshop. Or I can convert the file to a vector for an additional fee. Due to how I convert to vector, the file will not be editable beyond color adjustments.

  • Can I use a design exclusively?

    Usually, no. Published designs are only available for non-exclusive use. Exclusivity may be offered on a category-specific basis. Designs can’t be licensed to competitors during the license term, but the design will remain wherever it is published. To make a design more exclusive, you can request a customized coloration. Start by filling out my licensing form to discuss your design needs.

  • Why was my item reported for infringement?

    If you are selling a product that features my design, and I didn’t license it to you or the supplier of your goods, it is copyright infringement and considered counterfeit goods.

    One red flag to watch out for is whether the design appears on faux leather. I do not license designs for imported printed vinyl “leather” out of safety concerns. Therefore, any printed vinyl “leather” that features my design is a counterfeit.

    Read more about copyright infringement.